Questions to Ask Your Health Insurance Agent

by Shad Woodman

Questions to ask your insurance agent. These questions will help to ensure that your agent is being honest with you and help you understand and some of the big differences in the different types of policies.

1. Stop Loss- (The maximum out of pocket you will pay before you have 100% coverage for the rest of the year.) Most companies it will be under $5,000. There are a couple of companies that don't actually offer a Stop Loss. They will have limits to what the company will pay out but they have no limit to what YOU will pay out. This is the most important aspect to your insurance policy. I have seen some people get stuck badly with $50,000-$200,000 worth of medical expenses without a good stop loss.

Question to ask your agent: What is my maximum out of pocket (stop loss) per year before I have 100% coverage?

2. Deductibles- Some companies will have separate deductibles for different aspects of their policies.(Testing deductible, therapy deductible, chemotherapy coverage, separate accident deductibles etc.) This is where some insurance companies depend on there being big holes so that they don't have to cover things that may otherwise be covered. Ex: Things that one company may call testing and therapy may not be considered the same type of procedure by another company. If something falls between categories for different deductibles, you will be stuck paying bill for all of it. You want a plan that has ONE DEDUCTIBLE. This way there are no gaps. You reach your one deductible each year, then everything that is covered under your policy will be covered as your policy states. It drastically eliminates holes in your policy.

Question to ask your agent: How many deductibles does my policy have?

3. Networks- You want to be in a plan that offers networks. Some companies will offer plans that are good at any doctor, any hospital, anywhere in the country. This is a great selling point but unfortunately, it is also very dangerous. Networks exist for very good reasons. If you have a plan that has big coverage holes in it and you go to a doctor for some reason, anything that is not covered by your policy you will pay 100% of all costs and you will pay 100% full retail price for it. If your plan has holes in it this can be catastrophic financially. Insurance companies and doctors give their customers/patients what is called 'Network Pricing". If you go to a network provider with insurance and something is not covered by your plan, in many cases you will still get the big discount that the insurance company would get just because you have insurance. This is "Network Pricing". Some companies offer nation wide networks so even if you travel a lot you will never be out of network. This is very important.

Question to ask your agent: If my company doesn't use networks and I have medical procedures performed that are not covered by my policy, how much will I have to pay? Do I get a discount because I have insurance? (The correct answer to this is you will have to pay 100% of retail prices. If the company does not use networks, any other answer is either wrong or deceptive.)

4. Coverage per period of confinement- some companies will have definitions for deductibles as "per period of confinement." Ex: Your plan could have a $1500 deductible but we need to know if it is a yearly deductible or "per period of confinement" deductible. Some companies will list a period of confinement as 90 days. This would mean that if you are hospitalized for the same thing within 90 days you only have to meet one deductible. However, if 91 days later you have another medical problem, you will then have to hit ANOTHER $1500 deductible.

Again, this is another scary scenario.

What You Need To Know About Health Insurance Benefits

by Jonathon James

When evaluating potential job offers, health insurance benefits are most likely one of the first issues you inquire about, second only to salary. Indeed, if you have a large family or a history of medical problems, this may be the first thing you ask about.

Of course, health insurance benefits will vary by health insurance plan, so if you are unsure about any aspect of your health insurance options, it's important to get help from either your Human Resources department at work or a health insurance broker if self-employed or unemployed. It's easy to make the mistake of assuming that features or benefits exist when they don't. If your assumptions are wrong, you could be left facing insurmountable medical bills. This is especially true for low cost, cheap health insurance.

In a perfect world, all individual or family health plans would pay for every health issue that may arise—pregnancy, blood transfusions, sick and well care, minor and major surgery, hospital stays, etc. But the truth is health insurance benefits typically are limited and they seldom will cover 100% of the costs, which is why it's so important to read the policy's fine print. You've got to know exactly what is and is not actually covered.

The majority of valid health insurance policies provide a minimum level of coverage that typically includes major medical expenses such as hospitalization and emergency/urgent medical care. Some of the most sought after additional benefits include annual physical exams, referrals to and treatment by specialists as needed, hospitalization and emergency care, prescription drug coverage, laboratory work including blood testing and x-rays, maternity benefits, prenatal and well-baby visits, vision benefits, and dental care.

Health insurance benefits less commonly include mental health care and treatment, rehabilitation services for drug and alcohol abuse, home health care, hospice care, physical therapy, and chiropractic care.

One thing to keep in mind as you evaluate various health insurance benefits is that the primary purpose of any health insurance policy is to protect you from a major financial loss - not to protect you from spending "small" sums of money on office visits. These small expenses can be a burden, but they generally will not break you.

To conclude, with something as important as health insurance and the impact it can have on you and your family, be careful not to make any assumptions. Granted, a typical health insurance policy is not exactly a “beach read”, but in the long run it pays to have a clear understanding of your actual benefits. At a minimum, you need to have someone from your Human Resources department or your broker if you are purchasing your policy as an individual, go through and summarize each section of the plan. Again, this may not be your idea of a good time, but in the end it just may save you a bundle.